▼Question: why no pictures display on the monitor? Answer： 1 Check the video output line, does it well-connected? And does the monitor is AV input? 2 If the monitor is well-connected, please check whether the main control board is with power, if not, please checks the adaptor (power) output. ▼Question: why it shows no signal on the monitor of some channel? Answer： 1 Check the video o...

Remote control does not work Visit via port mapping in the router configuration 1. Set the IP address, subnet mask, gateway, etc. of the DVR the same way as the network settings of the LAN. 2. Set the port mapping in "virtual server" in "forward rules". Enter 8000 in server port, fill in the IP address and enable the service. (80 Port mapping should be added if you visit via IE browser) ...

TROUBLES POSSIBLE REASONS SOLUTIONS No action or video after power on 1.Cable wrong connection (DC power) reconnect it 2.Power supply failure change the power 3.Poor connection of the power cable reconnect it Can not control the PTZ 1.Protocol of PTZ and Dome camera are different(non-auto recognition) reset the protocols 2.Baud r...

POSSIBLE REASONS: 1.Cable contact does not reach the designated position or loose 2.Power supply or video input terminal INT 3.Video system error 3.Other hardware failure SOLUTIONS: Remove failures White image 1.Lens type error(e.g.manual lens setas DC lens in OSD menu) 2.Image brightness adjusts too high 3.BLC on 4.DC lens cable INT SOLUTIONS:Adjust/reset 5.DC lens brokendown 6.Ot...